1. Introduction
    This Privacy Policy explains how The Insight Shop, LLC ("The Insight Shop," "we," "us," or "our") collects, uses, and shares information when you visit theinsightshopllc.com, purchase or access our online courses, or otherwise use our services (together, the "Services"). By using the Services, you agree to this Policy.
  2. Information We Collect

Information you provide to us:

  • Account information such as your name and email address when you create an account.
  • Purchase information such as the courses you buy and your billing details. Your full payment card number is entered directly with our payment processor and is not stored by us.
  • Communications you send us, such as support requests, questions, or course comments.

Information collected automatically:

  • Usage information about how you interact with the Services, such as pages viewed, courses accessed, and course progress.
  • Device and log information such as your IP address, browser type, and general location, collected by our website and course platform to operate and secure the Services.
  1. How We Use Your Information
    We use your information to:
  • provide, operate, and improve the Services and deliver the courses you purchase;
  • process payments and send receipts and account notifications;
  • respond to your questions and provide support;
  • send marketing emails and updates about our courses and offers (you can opt out at any time);
  • protect the security and integrity of the Services; and
  • comply with our legal, tax, and accounting obligations.
  1. How We Share Your Information
    We do not sell your personal information. We share it only as needed to run our business:
  • Course platform. Our Services are hosted and delivered on Thinkific, which processes account, enrollment, and usage information on our behalf.
  • Payment processing. Payments are handled by Thinkific's payment processing (Thinkific Payments, which is powered by Stripe) and, if enabled at checkout, PayPal. These processors handle your payment details under their own privacy policies.
  • Email and service providers. We use email and marketing service providers to send communications and other vendors that help us operate the Services.
  • Legal reasons. We may disclose information if required by law, to enforce our agreements, or to protect the rights, safety, or property of The Insight Shop, our users, or others.
  • Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  1. Cookies and Tracking
    Our website and course platform use cookies and similar technologies that are necessary for the Services to function, such as keeping you logged in, processing checkout, remembering preferences, and maintaining security. We do not use cookies for third-party or cross-site advertising. You can control cookies through your browser settings, though disabling some may affect how the Services work.
  2. Email Marketing and Your Choices
    If you receive marketing emails from us, you can unsubscribe at any time using the link in any email or by contacting us at [email protected]. We may still send you non-marketing messages related to your account or purchases.
  3. Data Retention
    We keep your personal information for as long as your account is active or as needed to provide the Services, and afterward as necessary to comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.
  4. Data Security
    We use reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
  5. Children's Privacy
    The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.
  6. Your Privacy Rights
    Depending on where you live, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and opt out of marketing communications. To make a request, contact us at [email protected]. We will respond as required by applicable law and will not discriminate against you for exercising these rights.

California residents: In the past 12 months we may have collected the following categories of personal information: identifiers (such as name, email, and IP address), commercial information (such as courses purchased), and internet activity (such as usage and course progress). We collect this information for the purposes described in Section 3 and share it with the service providers described in Section 4. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. California residents may exercise the rights to know, delete, and correct their personal information, and may designate an authorized agent to make a request on their behalf, by contacting us at the email above.

  1. Third-Party Links
    The Services may link to third-party websites or tools that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.
  2. Data Processing Location
    We are based in the United States, and your information is processed and stored in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to and processed here.
  3. Changes to This Policy
    We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after changes take effect means you accept the updated Policy.
  4. Contact Us
    Questions about this Policy or your personal information? Contact us:
    The Insight Shop, LLC
    102 Spencer Circle, Summerville, SC 29485
    [email protected]